General

Returns, Refunds & Damaged Items

• Special Circumstances Returns
• I Ordered the Wrong Size Blinds
• The Wrong Item Has Been Delivered
• My Order Has Been Returned to You
• A Blind or Parcel Is Missing from My Delivery
• Manufacturing Defects and Warranty

See all 10 articles

Order Management

• Wrong Blinds Delivered: What to Do
• Order Confirmation Email Not Received: What to Do
• How to Cancel a Blinds Order
• How to Amend a Blinds Order
• How to Get a Quote for Blinds
• How to Place an Order for Made-to-Measure Blinds

Electric Blinds

• How to Prevent Charging Socket Pin Damage on Somfy Li-ion Motors (Roll Up 28 & Sonesse 30)
• Can I Add a UK 3-Pin Plug to a Somfy RTS Motor?
• How do I change the direction of a SOMFY RTS motor?
• Electric Vertical Blinds with Somfy Motors - Pairing with Somfy Tahoma

Delivery

• Urgent Deliveries, Access Issues & Special Requests | NewBlinds Solutions
• How We Protect Your Blinds in Transit | Quality Checks & Damage Procedures
• Need to Change Your Delivery Address? | How to Update Order Details
• What Happens on Delivery Day | Signatures, Safe Places & Receiving Your Blinds
• Where's My Blind Order? - Tracking, Notifications & Delivery Status Explained
• How Long Until My Blinds Arrive? | Manufacturing & Delivery Timeframes Explained

See all 7 articles

FAQ

• Perfect Fit Roller Blinds for a Bedroom?

Measuring

• Measurement Insurance - Roller Fly Screens
• Ordering Blinds for Multiple Windows: How to Measure, Label, and Organise a Multi-Blind Order Without Mistakes
• Measuring for Electric and Motorised Blinds: What Changes and What Stays the Same
• Measuring Blinds for Non-Standard Windows: Bay Windows, Skylights, Bifold Doors, and More
• How to Measure Your Blinds by Product Type: Vertical, Wooden, Roman, Pleated, and Panel
• How to Measure Venetian Blinds: Slat Size, Headrail, and Getting the Fit Right

See all 12 articles